Prodigy Plumbing & HVAC | Long Beach Plumber

Prodigy Plumbing has been helping keep my family's house safe for over 10 years - this review is long overdue! Prodigy is the only phone call you will have to make - all of the techs here over the years have always been outstanding with their advice, pricing, and doing a top notch job. Russel and Donnie most recently helped us out and they are knowledgeable, friendly, and professional. Prodigy really is as good as it gets.

Called Prodigy Plumbing because our garbage disposal wasn’t working. Their customer service to schedule is always top tier. Our technician was Trent and he was the best! Super friendly, answered all my questions and didn’t mind my dogs who were really excited with a new human in the house. Very much appreciate his professionalism and transparency!

Long Beach Gas determined there was a gas leak at our newly purchased home after we had the gas shut off for fumigation tenting. Prodigy performed a pressure test and determined the issue could be resolved by replacing all of the manifold piping at the meter for a cost of $3,875. The next day a different plumber came out and had to leave to get the proper materials (while the first guy said he had the material list) He completed the work, we called the gas company back out and a leak was still present. Another group of plumbers then came out the next day and decided the best solution was to repipe the entire home at a cost of $28,000 - ripping out and replacing finishes. At this point we determined to consult with other plumbing companies and remain living in a home without heat or hot water. Four different plumbers with different thoughts and history and time lost at a $4k price tag is not my idea of efficient or cost effective. We have determined different ways of further isolating the leak to limit a full repipe. I would not recommend Prodigy for this type of service. Update: Prodigy returned in an effort to “make things right” and prolonged our issue even further. We sent our other plumber, who was headed in the right direction, away, so Donny could make more incorrect assumptions and perform inadequate testing resulting in a third failed test from the gas company. Donny said he would return the next day but did not - thankfully. Our other plumber did and ended up fixing work Prodigy performed including a valve installed incorrectly and locating leaks and fixing what Donny and Prodigy could not fix. They then performed a pressure test with an appropriate amount of air (40 lbs vs Donny’s 10 lbs) and an appropriate gage which shows the increment to which LB Gas Company tests to (digital vs Donny’s analog) and we now have heat and hot water and will be pursuing a credit from Prodigy for the work they performed and charged us which we had to have redone to get our gas turned on. If only we could be reimbursed for our pain and suffering too. Update: On 3/4/25, after following up several times by email and phone, Prodigy did refund me all of the money charged for their work.

Their technician, was prompt, professional, and extremely knowledgeable. He quickly diagnosed and fixed our complex plumbing issue, and even took the time to explain the problem and the solution in detail. The price was very reasonable, and the quality of work was exceptional. We've had our fair share of plumbing nightmares, but Prodigy Plumbing & HVAC has earned our trust and loyalty. Highly recommend them for all your plumbing and HVAC needs!

Chris and Trent were amazing! They were quick, efficient and explained the issue and how they resolved it. My garbage disposal wasn't working and they figured out the problem and fixed it in no time. They also helped with the handle of my toilet and fixed it quickly and efficiently. Highly recommend the company and would call them back with my next issue.

We could not use either, bathroom! Prodigy Plumbing, came that same day & started the work early the next day. By that afternoon everything was working! Thanks to Cesar, who tried to finish the job, but we had a bigger problem. Donny, came & described our opinions. It was more money then we hope to spend, but they have a 12 month s no interest. Thanks to Marcos for his repairs! Today Erik came filled in the hole. Everyone I mentioned were polite & friendly. Cesar even brought us donuts on the day of the repair. God Bless, Diane

Our kitchen drain was running slow and backing up when we ran the disposal so called Prodigy Plumbing at 10am and Jose arrived at our home 45 minutes later. Jose was professional, polite and well groomed. He snaked out the drain as we requested and now the water drains quickly as it should with no back up. Thanks Jose!

Had a great experience with Prodigy Plumbing. Steve was knowledgeable and took the time to explain everything. The repair was done fast and efficiently. Highly recommend them for any plumbing needs.